FAQ
Who can register as user of Decathlon 2000 and how is it done?
All people who value a healthy lifestyle, sports and first and foremost decathlon or heptathlon can register as users. The registration is free of charge. To register, you must fill the registration form. You will receive confirmation to your e-mail.
Why do I have to enter my e-mail address?
You have to enter your e-mail address, because otherwise we will not be able to send you your password or any other relevant information. Other users can see your e-mail address only if you decide to show it.
Why do I have to register as a user?
Registered users have an opportunity to add comments wherever this feature has been enabled. You need to sign up as a user before you can get VIP member status.
I registered, but I cannot log in!
* Were you presented with a confirmation message of a successful registration on the registration page and did you receive an e-mail with similar information? You should normally receive an e-mail containing your password within a couple of minutes, but sometimes it takes longer than that. If you did not get any e-mail messages from us within 24 hours, go to Contact page and contact us
* Check whether the junk e-mail filter in your mailbox is not set on a too high level. If this is the case, e-mails from unknown senders are occasionally identified as junk and you will find our e-mail containing your password from your junk e-mail folder
* Didn’t you, by any chance, enter your "other" e-mail address as your username? People often have several e-mail addresses, but only the one you typed in while registering can function as your username
* If you have your username and your password, check twice whether you typed them in correctly. You should not use any spaces, we advise you to use lower-case letters when you type in your e-mail address and the password has to be identical to the one we sent you
Why do I have to become a VIP member?
Become a Decathlon 2000 VIP member and get instant access to exclusive VIP members content. If you are an athlete or a coach, don’t hesitate to get in touch for a discount by sending me an e-mail.
Please send your subscription via PayPal, Bank Account or Credit Card:
Subscribe for 3 years and get 1 additional year of Decathlon 2000 VIP membership for free
* Subscription details:
9.90€ for each month or 59.90€ for each year — subscription renews until you cancel.
The triennial + one-year free membership does not renew automatically.
Why can’t I access the VIP members’ content even though I have paid for the subscription?
After making the payment, please allow for the possibility that updating your account may take a little time. For your access rights to take effect, log out of your account and then log back in. The validity period of your subscription will appear in the top-right corner next to your username.
To access the PDF files, once your subscription becomes active, a guide will be made available to you, which you can find here: VIP member access guide
Yours faithfully,
Janek Salmistu